Learn About Our Process

Are you ready to create your one-of-a-kind jewelry piece with us? Read the important information below to learn how our custom design process works – step by step.

Step 1: Initial Inquiry

Fill out our custom design form with the details of the custom design you have in mind. Bring in pictures or sketches of rings that you like and we will review your request and get back to you as soon as possible

Step 2: Quote Approval & Payment

If we are able to accommodate the customization, we will collect all the necessary information from you and provide a detailed quote.
Upon approval of the quote and customization details, we will email you a custom listing for payment. Once we receive your payment, we will officially get started on the custom design process.

Step 3: Digital Rendering Proof

If the customization involves design modifications, we’ll precisely engineer and architect your design into a 3D CAD model and send you a digital rendering of all angles for your approval within 7 business days. Once we have your approval for the rendering, our jewelers will begin production of the jewelry.

Step 4: Stone Sourcing

If the customization involves a custom center stone (such as diamond), we will hand-pick your perfect stone with great emphasis on quality and value, and send over detailed specifications to you for approval prior to stone setting.

Final Step: Completion & Delivery

Custom projects usually take 4-7 weeks minimum to complete. You will receive a shipping notification from us when your order ships and you will be able to track the shipment progress online after dispatch.