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Frequently asked questions
How long will my order take?
Standard made-to-order rings usually take 4–6 weeks to craft, followed by shipping. Please check your product page for its production time and our delivery page for shipping estimates.
Do you ship internationally?
Yes, we ship worldwide from Sweden. Your parcel is tracked and insured. Visit our delivery page for shipping options and estimated delivery times.
How do I find my ring size?
We recommend having your finger measured by a local jeweler or using a proper ring sizer. Avoid measuring with paper or string, as this can give an inaccurate result.
Can you create a custom piece?
Yes, we’d love to hear your ideas. Complete our custom design form to tell us about the piece you have in mind.
I haven’t received a reply. What should I do?
We typically respond within 1–2 working days. We’re closed on Swedish public holidays. If you haven’t received a reply after 4 working days, please check your spam or Promotions folder, then email us directly at [email protected].
